Money Back Guarantee

We understand buying online can be tricky trying to gauge if a product is suitable or not. We do our best to provide all the necessary measurements required however things can go astray. With this in mind, we provide a 30-day money back guarantee on all products. To be eligible for our money back guarantee you must email within thirty (30) days of receiving the product for further instructions.

Goods must be in as new condition with all original accessories supplied in the same condition they were received in, with original packaging. If goods are not in new condition a restocking fee for the cost of replacement parts will be applied. Once the product is received by Third Gear we will arrange for a refund via the original payment method. We will provide a full refund of the order price less initial delivery costs or a 20% restocking fee where shipping is not charged; it is the buyer's responsiblity to arrange return shipping at their cost.